James Parnwell

Are They Cold, Warm or Hot? The importance of speaking to your clients where they’re at

October 18, 2018

Home » Digital Marketing » Are They Cold, Warm or Hot? The importance of speaking to your clients where they’re at

Is your client hot, cold or warm? It’s important you know where they’re at and communicate with them accordingly. Watch this short video for tips on how you can gauge a client’s temperature and how to communicate effectively.

James Parnwell

James is the Managing Director and resident strategist at TheOnlineCo. He is clever and creative with a flair for making complex things sound simple. He has been in the marketing game for over 2 decades and has watched the landscape slowly shift. James has his finger on the pulse of every aspect within TheOnlineCo, meeting with all clients as well as every core team member and strategising a specific plan tailored to each client.