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Are They Cold, Warm or Hot? The importance of speaking to your clients where they’re at

October 18, 2018, by James Parnwell
The importance of speaking to your clients

Is your client hot, cold or warm? It’s important you know where they’re at and communicate with them accordingly. Watch this short video for tips on how you can gauge a client’s temperature and how to communicate effectively.

James-P-1

Bachelor of Commerce (Marketing) – Western Sydney University

Global Executive MBA – University of Sydney

James is the founder and director of TheOnlineCo. In 2009, James used his extensive business experience and Degree in Marketing to launch into the world of digital marketing. He has built TheOnlineCo. into a strong mid-sized agency with a team of senior and highly qualified professionals who deliver full-service digital marketing to organisations. James’s strength lies in providing key strategic insights to businesses struggling to achieve a breakthrough in their marketing. His focus is on providing high-quality, integrity-driven marketing that communicates with honesty and clarity. He is passionate about providing a strong and healthy workplace where people can navigate the complexities of their lives whilst completing meaningful work.

Outside of TheOnlineCo. James loves to cook, especially anything over a fire, loves to camp, read and spend time with the family.

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