skip to Main Content

About Us

A little bit about who we are and how we can help you

At the core of who we are is a family business.  James and April are the owners, and around them, is a talented team of people who are highly skilled, who love what they do, are results driven, are professional and keen to learn all about your business.

Since 2009, TheOnlineCo. has been working with clients ranging from corporates to small and medium businesses.  As we have journeyed over the years, we have found that our love for helping people with their Digital Marketing and growing their business, is our highest business passion.

We love that online marketing is data driven, that business owners can make business decisions based on consumer data and that the success of campaigns can be measured from an ROI perspective.

Technology is driving us to places where we never imagined.  It means that we need to redesign our marketing process’ and campaigns regularly. As a team this is something that we are committed to.

This 7-point guarantee is what we aim to deliver to you.

7 Point Guarantee

100% Local Team. Our entire team is located here in Australia. We don’t outsource anything overseas.

No Lock In Contracts. We believe that our work should speak for itself so our marketing agreements are month to month.

Monthly Video Report. Not only we will give you the data on how your campaigns performed over the past month, we will record a video of us explaining it to you in laymans terms.

4 Hours Responsive Time. We will respond to your queries within 4 business hours.

Individual Strategies Tailored to Your Business. We will work with you to discover what your unique business goals are and how to best achieve them with strategies personalised to your business.

Current Best Practice Digital Strategies. We invest in keeping our team up to date on Best Practice methods of SEO, Google Ads & Social Media Marketing.

Technical Answers in Plain English. We will always try to explain the technologies we use in plain English.

Our Philosophy

We are passionate about helping businesses grow. To this end, our aim is to build long term partnerships with our clients. This means we can deeply learn about your business and your customers and create campaigns that improve and grow over time, delivering results in an ever changing marketplace. It gives us great satisfaction to stand with businesses that we have helped build over the past 10 years and look back at all we have achieved through our partnership.

Our Core Values

Asset 1@3x-8

Family

At TheOnlineCo. we care for each other. We understand that life can be challenging in and out of work. We endeavour to create an environment that gives people the flexibility to manage their work and life balance. This has meant that team members have been able to navigate health and family issues as well as many other personal circumstances whilst giving their very best at work. Healthy people lead to a healthy workplace which translates into outstanding quality work.

Partnership-quote@3x-8

Partnership

At TheOnlineCo. we care about our clients’ businesses. We started in 2009 and still have some of our very first clients working with us. It’s no surprise that these are also some of the highest performing campaigns we manage. We place a high value on positive communication, transparency and integrity. We actively look to form long-term mutually beneficial partnerships. We love watching our clients’ businesses grow and thrive.

Performance

At TheOnlineCo. we care about the performance of our campaigns. We implement world class strategies to achieve the highest results for our clients. We have developed robust systems of accountability to rigorously monitor, optimise and continually improve our campaigns. Our people place high value on their technical skill and implement continuous improvement through training and innovation.

generosity-quote@3x-8

Generosity

At TheOnlineCo. we care about being generous. We choose to be generous with our words, our time and our finances. We look to create ways to give our expertise to people and businesses that cannot afford our services. We believe that marketing predicated on genuine, big-hearted generosity is like sowing an abundance of seeds, it creates an abundant harvest and an environment of prosperity.

Bigger Than Ourselves

At the core of our belief system here at TheOnlineCo.  is a value of looking after those who need it most.  We don’t just do what we do to get a dollar and pay our bills.  We want to invest back into the lives of people who desperately need helping.  This is why we support an organisation called Destiny Rescue and sponsor a house called “Restore House”.   This home is positioned in a rural province in Cambodia.  It is surrounded by rubber plantations, rice fields, small crop farms and fishermen.  This home is a safe haven for children rescued out of sexual slavery, often at the hands of those in their village, or have been rescued from forced sex work in karaoke bars.

At Restore House, the girls are given much needed unconditional love and time to heal so they can find and fulfil their destinies.  They are provided with emotional support, as well as education and vocational training to bring wholeness, education and employment to these children.

Look here to see what these guys do

Broken to Beautiful
The journey of a young lady who encountered Destiny Rescue

We really believe in the work these incredible people do.  Please go to www.destinyrescue.org.au if you would like to read more and potentially sponsor the program that they are doing with these brave young ladies.

What Our Clients Have To Say

Rated 5 out of 5 stars based on 56 customer reviews.

  • I’m in the early stages of working with them, initially on my AdWords account. Am very pleased with level and manner of help provided.

    Paul Mallison Avatar
    Paul Mallison
    9 months ago

    Quick response to my initial email. Follow-up meeting happened within a few days, answering all my questions. Looking forward to working with these guys - super professional.

    Lyndie Leviston Avatar
    Lyndie Leviston
    9 months ago

    The Google Ads webinar was full of good and practical value. Thanks to April and Haidi for taking the time to actually run a live webinar!! It's rare to see companies doing this for free nowadays.

    Karina Rodriguez Avatar
    Karina Rodriguez
    9 months ago

    Cafe Supplier Avatar
    Cafe Supplier
    10 months ago
  • Signed up for one of their free workshops, learned a lot of valuable information for my business! Very professional and responsive to questions participants had in the group. Looking forward to more w... read more

    Elisha Deep Avatar
    Elisha Deep
    10 months ago

    These guys are amazing! I have attended a number of their free workshops and have honestly learnt so much. They break down the principles into simple terms for everyone to understand and all the facil... read more

    Jolene Janzen Van Nieuwenhuizen Avatar
    Jolene Janzen Van Nieuwenhuizen
    11 months ago

    Great presentation and very informative. Looking forward to more webinars.

    Livia Janovics Avatar
    Livia Janovics
    11 months ago

    Real luxury marketing tools. The marketing tools/ content shared in this workshop is shaping businesses on Facebook. Thankyou!

    Sonia Cotroneo Avatar
    Sonia Cotroneo
    11 months ago
  • My business partner and I had very little knowledge (or experience) with google ads, and Heide and co provided a really good overall snapshot of how they work, right from how to generate search terms,... read more

    Amazing Skin Avatar
    Amazing Skin
    11 months ago

    Heidi gave a very professional and informative presentation on how to create a Google ads campaign. I feel much more able to do this for myself and would also recommend OnlineCo's services to anyone ... read more

    Carrie Fraser Avatar
    Carrie Fraser
    1 year ago

    Heidi gave a very professional and informative presentation on how to create a Google ads campaign. I feel much more able to do this for myself and would also recommend OnlineCo's services to anyone ... read more

    Caroline Fraser Avatar
    Caroline Fraser
    1 year ago

    The workshop on Instagram helped me understand the key features and how to use Instagram effectively. Will definitely implement the strategies. A timely webinar!

    Sandhya Sunil Avatar
    Sandhya Sunil
    1 year ago
  • April and the team delivered an outstanding Google Ads Campaign workshop sharing their knowledge on how to set up and execute high converting Google Ads. I left the one hour workshop feeling confident... read more

    Michelle Sheffield Avatar
    Michelle Sheffield
    1 year ago

    I learnt so much from todays lesson on Google Ads! It was fantastic!

    Georgia Parnwell Avatar
    Georgia Parnwell
    1 year ago

    This is the 2nd time I've had the pleasure to use The On Line Co. They have been very informative and I've learnt a lot in only 2 sessions. I plan on furthering my skills with them. Well done. Im very... read more

    Renole Robinson Avatar
    Renole Robinson
    1 year ago

    Was professional but fun at the same time, Found presenter well spoken too.

    kelly schofield Avatar
    kelly schofield
    1 year ago
  • Attended their free online facebook training. It was really good and gave some great insights.

    Debbie Jones Avatar
    Debbie Jones
    1 year ago

    Daniel Mpamaugo Avatar
    Daniel Mpamaugo
    1 year ago

    Really helpful in aiding newcomers to social media, advertising and digital marketing in small to medium businesses. Great content and courses!

    Carina Johnson Avatar
    Carina Johnson
    1 year ago

    The team at The Online Co are professional yet fun to communicate with. Thanks for a great experience.

    Sam Ng | Seals HQ Avatar
    Sam Ng | Seals HQ
    1 year ago
  • Great Workshops! Thank you!!

    North Shore Cleaning Group PTY LTD Avatar
    North Shore Cleaning Group PTY LTD
    1 year ago

    Thank you for the Google ads workshop. It really helped to give me some structure and also learn how it all works! Heidi, it was great!

    Lyndy Lou Avatar
    Lyndy Lou
    1 year ago

    Participated in an on-line meeting and was very impressed with the execution, clarity and professionalism of the event. Great work.

    Sunil Bhakri Avatar
    Sunil Bhakri
    1 year ago

    Christie has bubbly personality which made the zoom call meeting more fun and interactive.

    Heidi Yi Avatar
    Heidi Yi
    1 year ago
  • I did a free Instagram workshop and it was full of useful strategies that have really inspired me to implement immediately! Thank you for your generous sharing.

    Lynda Harding Avatar
    Lynda Harding
    1 year ago

    It’s hard as a mum in small business to do everything! The workshop was helpful and I received some valuable information on how to get my social media working better for my business. Thanks so much fo... read more

    Debbie Kassis Avatar
    Debbie Kassis
    1 year ago

    I can't even tell you how amazing these guys are, they go above and beyond and have an incredible work ethic. Absolutely can't recommend them enough!

    Kylie Sultana Avatar
    Kylie Sultana
    1 year ago

    Attended some really great marketing sessions recently with them. Learnt heaps about using Facebook and Instagram for content creation and growing our business presence.

    Micheal Anderson Avatar
    Micheal Anderson
    1 year ago
  • Thank you for offering free training to small businesses, much needed during these crazy times!

    Abz Kam Avatar
    Abz Kam
    1 year ago

    Great team who are very helpful.

    MadMatt 4wd Avatar
    MadMatt 4wd
    1 year ago

    Thank you Joni and April for a great (free) workshop on Facebook Posting. In the current climate, it is so wonderful to see such generosity in sharing your knowledge and experience. The workshop was... read more

    Sally Fr Avatar
    Sally Fr
    1 year ago

    Joni provided so many tips I can actually use to build my business on Instagram. Thank you

    Michelle Kirby Avatar
    Michelle Kirby
    1 year ago
  • Great strategic advice. Friendly and human 🙂

    Craig Anderson Avatar
    Craig Anderson
    1 year ago

    I've noticed James engaging posts on LinkedIn. After commenting on a post, James sent me a message back.

    He generously offered for one of his team to connect with me so I could ask a few questions a...
    read more

    Deborah Ricketts Avatar
    Deborah Ricketts
    1 year ago

    Thank you The Online Co for a great (free) workshop on Facebook Posting. In the current climate, it is so wonderful to see such generosity in sharing your knowledge and experience. The workshop was ... read more

    Sally Fr Avatar
    Sally Fr
    1 year ago

    Christie was very knowledgeable about Social Media marketing, and was a huge help to our team! Top notch!

    Joel Balyeat Avatar
    Joel Balyeat
    1 year ago
  • TheOnlineCo are outstanding. Friendly, upfront and incredibly helpful I would recommend James and his team to help you grow your business no matter what stage you are at. Quality all the way.

    Geoff Young Avatar
    Geoff Young
    1 year ago

    Good and professional gave me some good and very useful content

    Education FX Avatar
    Education FX
    1 year ago

    Excellent service!

    Timothy Fragogiannis Avatar
    Timothy Fragogiannis
    1 year ago

    Amazing personalised service! A digital marketing agency that really cares about their customers. Highly recommended!

    Jovana - Bumper Leads Avatar
    Jovana - Bumper Leads
    1 year ago
  • Great work. James and the team do exactly what they say. When I ask a question they answer, They keep me in the loop and get results.

    Brett Monaghan Avatar
    Brett Monaghan
    2 years ago

    Web traffic and interactions have gone up, it's been such a great journey working with TheOnlineCo, and the results speak for themselves... so much that we have asked them to do more! Easy to work wit... read more

    Audrey Barucchi Avatar
    Audrey Barucchi
    3 years ago

    James and the team are so easy to work with. They are patient, not pushy on the sale, explain things really well, get back to you on time, stay up to date with the latest trends and feed that informat... read more

    Michael Jeffrey Avatar
    Michael Jeffrey
    3 years ago

    James and the team are so easy to work with. They are patient, not pushy on the sale, explain things really well, get back to you on time, stay up to date with the latest trends and feed that informat... read more

    Michael Jeffrey Avatar
    Michael Jeffrey
    3 years ago
  • April and James from TheOnlineCo know their trade. It's been a charm working with them - great communication and outstanding results. They respond timely, are very helpful and are able to explain what... read more

    Adrian Tobisch Avatar
    Adrian Tobisch
    3 years ago

    Great people who cut through the jargon and provide realistic, easy to understand strategies to all levels of business. I've dealt with many digital agencies and most try to 'dazzle' you with fancy t... read more

    Victoria Wright Avatar
    Victoria Wright
    3 years ago

    Great people who cut through the jargon and provide realistic, easy to understand strategies to all levels of business. I've dealt with many digital agencies and most try to 'dazzle' you with fancy t... read more

    Victoria Wright Avatar
    Victoria Wright
    3 years ago

    Great work. James and the team do exactly what they say. When I ask a question they answer, They keep me in the loop and get results.

    Brett Monaghan Avatar
    Brett Monaghan
    3 years ago
  • I’m in the early stages of working with them, initially on my AdWords account. Am very pleased with level and manner of help provided.

    Paul Mallison Avatar
    Paul Mallison
    3 years ago

    We have been working with The OnlineCo for nearly a year now and our experience has been great! The team at OnlineCo are professionals, results driven and proactive. They are always available to respo... read more

    Ann Chan Avatar
    Ann Chan
    3 years ago

    Robert Costigan Avatar
    Robert Costigan
    3 years ago

    Great team, professional service and great results! Online Co have performed wonders with our SEO campaign and they are an overall pleasure to deal with. Would highly recommend them to any business!

    Chrissy M Avatar
    Chrissy M
    3 years ago
  • Very professional outfit - They are are methodical in working through my SEO issues.

    Tim Hart Avatar
    Tim Hart
    3 years ago

    Harrison (Harry) PARNWELL Avatar
    Harrison (Harry) PARNWELL
    3 years ago

    The team at the OnlineCo. What can I say ....................... They are awesome!! Four things spring to mind when I think of them. * Professional Service * Friendly guys * Patient with me ..... when... read more

    Dave Ferguson Avatar
    Dave Ferguson
    3 years ago

    The best SEO in the market

    Patrick Jacob Avatar
    Patrick Jacob
    3 years ago
Back To Top
Search