At the core of who we are is a family business. James and April are the owners, and around them, is a talented team of people who are highly skilled, who love what they do, are results driven, are professional and keen to learn all about your business.
Since 2009, TheOnlineCo. has been working with clients ranging from corporates to small and medium businesses. As we have journeyed over the years, we have found that our love for helping people with their Digital Marketing and growing their business, is our highest business passion.
We love that online marketing is data driven, that business owners can make business decisions based on consumer data and that the success of campaigns can be measured from an ROI perspective.
Technology is driving us to places where we never imagined. It means that we need to redesign our marketing process’ and campaigns regularly. As a team this is something that we are committed to.
This 7-point guarantee is what we aim to deliver to you.
Our Philosophy
We are passionate about helping businesses grow. To this end, our aim is to build long term partnerships with our clients. This means we can deeply learn about your business and your customers and create campaigns that improve and grow over time, delivering results in an ever changing marketplace. It gives us great satisfaction to stand with businesses that we have helped build over the past 10 years and look back at all we have achieved through our partnership.
Our Core Values
Family
At TheOnlineCo. we care for each other. We understand that life can be challenging in and out of work. We endeavour to create an environment that gives people the flexibility to manage their work and life balance. This has meant that team members have been able to navigate health and family issues as well as many other personal circumstances whilst giving their very best at work. Healthy people lead to a healthy workplace which translates into outstanding quality work.
Partnership
At TheOnlineCo. we care about our clients’ businesses. We started in 2009 and still have some of our very first clients working with us. It’s no surprise that these are also some of the highest performing campaigns we manage. We place a high value on positive communication, transparency and integrity. We actively look to form long-term mutually beneficial partnerships. We love watching our clients’ businesses grow and thrive.
Performance
At TheOnlineCo. we care about the performance of our campaigns. We implement world class strategies to achieve the highest results for our clients. We have developed robust systems of accountability to rigorously monitor, optimise and continually improve our campaigns. Our people place high value on their technical skill and implement continuous improvement through training and innovation.
Generosity
At TheOnlineCo. we care about being generous. We choose to be generous with our words, our time and our finances. We look to create ways to give our expertise to people and businesses that cannot afford our services. We believe that marketing predicated on genuine, big-hearted generosity is like sowing an abundance of seeds, it creates an abundant harvest and an environment of prosperity.
Look here to see what these guys do
Broken to Beautiful
The journey of a young lady who encountered Destiny Rescue
We really believe in the work these incredible people do. Please go to www.destinyrescue.org.au if you would like to read more and potentially sponsor the program that they are doing with these brave young ladies.
What Our Clients Have To Say
Rated 5 out of 5 stars based on 56 customer reviews.
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I’m in the early stages of working with them, initially on my AdWords account. Am very pleased with level and manner of help provided.
Paul Mallison4 months agoQuick response to my initial email. Follow-up meeting happened within a few days, answering all my questions. Looking forward to working with these guys - super professional.
Lyndie Leviston4 months agoThe Google Ads webinar was full of good and practical value. Thanks to April and Haidi for taking the time to actually run a live webinar!! It's rare to see companies doing this for free nowadays.
Karina Rodriguez4 months ago 
Cafe Supplier5 months ago -
Signed up for one of their free workshops, learned a lot of valuable information for my business! Very professional and responsive to questions participants had in the group. Looking forward to more w... read more
Elisha Deep5 months agoThese guys are amazing! I have attended a number of their free workshops and have honestly learnt so much. They break down the principles into simple terms for everyone to understand and all the facil... read more
Jolene Janzen Van Nieuwenhuizen5 months agoReal luxury marketing tools. The marketing tools/ content shared in this workshop is shaping businesses on Facebook. Thankyou!
Sonia Cotroneo6 months agoGreat presentation and very informative. Looking forward to more webinars.
Livia Janovics6 months ago -
My business partner and I had very little knowledge (or experience) with google ads, and Heide and co provided a really good overall snapshot of how they work, right from how to generate search terms,... read more
Amazing Skin6 months agoHeidi gave a very professional and informative presentation on how to create a Google ads campaign. I feel much more able to do this for myself and would also recommend OnlineCo's services to anyone ... read more
Caroline Fraser6 months agoHeidi gave a very professional and informative presentation on how to create a Google ads campaign. I feel much more able to do this for myself and would also recommend OnlineCo's services to anyone ... read more
Carrie Fraser6 months agoThe workshop on Instagram helped me understand the key features and how to use Instagram effectively. Will definitely implement the strategies. A timely webinar!
Sandhya Sunil7 months ago -
I learnt so much from todays lesson on Google Ads! It was fantastic!
Georgia Parnwell7 months agoApril and the team delivered an outstanding Google Ads Campaign workshop sharing their knowledge on how to set up and execute high converting Google Ads. I left the one hour workshop feeling confident... read more
Michelle Sheffield7 months agoThis is the 2nd time I've had the pleasure to use The On Line Co. They have been very informative and I've learnt a lot in only 2 sessions. I plan on furthering my skills with them. Well done. Im very... read more
Renole Robinson7 months agoWas professional but fun at the same time, Found presenter well spoken too.
kelly schofield7 months ago -
Attended their free online facebook training. It was really good and gave some great insights.
Debbie Jones7 months agoReally helpful in aiding newcomers to social media, advertising and digital marketing in small to medium businesses. Great content and courses!
Carina Johnson8 months ago 
Daniel Mpamaugo8 months agoParticipated in an on-line meeting and was very impressed with the execution, clarity and professionalism of the event. Great work.
Sunil Bhakri9 months ago -
The team at The Online Co are professional yet fun to communicate with. Thanks for a great experience.
Sam Ng | Seals HQ9 months agoGreat Workshops! Thank you!!
North Shore Cleaning Group PTY LTD9 months agoChristie has bubbly personality which made the zoom call meeting more fun and interactive.
Heidi Yi9 months agoThank you for the Google ads workshop. It really helped to give me some structure and also learn how it all works! Heidi, it was great!
Lyndy Lou9 months ago -
I did a free Instagram workshop and it was full of useful strategies that have really inspired me to implement immediately! Thank you for your generous sharing.
Lynda Harding10 months agoIt’s hard as a mum in small business to do everything! The workshop was helpful and I received some valuable information on how to get my social media working better for my business. Thanks so much fo... read more
Debbie Kassis10 months agoI can't even tell you how amazing these guys are, they go above and beyond and have an incredible work ethic. Absolutely can't recommend them enough!
Kylie Sultana10 months agoGreat team who are very helpful.
MadMatt 4wd10 months ago -
Thank you for offering free training to small businesses, much needed during these crazy times!
Abz Kam10 months agoAttended some really great marketing sessions recently with them. Learnt heaps about using Facebook and Instagram for content creation and growing our business presence.
Micheal Anderson10 months agoJoni provided so many tips I can actually use to build my business on Instagram. Thank you
Michelle Kirby10 months agoThank you Joni and April for a great (free) workshop on Facebook Posting. In the current climate, it is so wonderful to see such generosity in sharing your knowledge and experience. The workshop was... read more
Sally Fr10 months ago -
Great strategic advice. Friendly and human 🙂
Craig Anderson10 months agoI've noticed James engaging posts on LinkedIn. After commenting on a post, James sent me a message back.
He generously offered for one of his team to connect with me so I could ask a few questions a... read more 
Deborah Ricketts11 months agoThank you The Online Co for a great (free) workshop on Facebook Posting. In the current climate, it is so wonderful to see such generosity in sharing your knowledge and experience. The workshop was ... read more
Sally Fr11 months agoExcellent service!
Timothy Fragogiannis11 months ago -
Christie was very knowledgeable about Social Media marketing, and was a huge help to our team! Top notch!
Joel Balyeat11 months agoTheOnlineCo are outstanding. Friendly, upfront and incredibly helpful I would recommend James and his team to help you grow your business no matter what stage you are at. Quality all the way.
Geoff Young11 months agoGood and professional gave me some good and very useful content
Education FX11 months agoAmazing personalised service! A digital marketing agency that really cares about their customers. Highly recommended!
Jovana - Bumper Leads1 year ago -
Great work. James and the team do exactly what they say. When I ask a question they answer, They keep me in the loop and get results.
Brett Monaghan2 years agoWeb traffic and interactions have gone up, it's been such a great journey working with TheOnlineCo, and the results speak for themselves... so much that we have asked them to do more! Easy to work wit... read more
Audrey Barucchi2 years agoJames and the team are so easy to work with. They are patient, not pushy on the sale, explain things really well, get back to you on time, stay up to date with the latest trends and feed that informat... read more
Michael Jeffrey2 years agoJames and the team are so easy to work with. They are patient, not pushy on the sale, explain things really well, get back to you on time, stay up to date with the latest trends and feed that informat... read more
Michael Jeffrey2 years ago -
April and James from TheOnlineCo know their trade. It's been a charm working with them - great communication and outstanding results. They respond timely, are very helpful and are able to explain what... read more
Adrian Tobisch2 years agoGreat people who cut through the jargon and provide realistic, easy to understand strategies to all levels of business. I've dealt with many digital agencies and most try to 'dazzle' you with fancy t... read more
Victoria Wright2 years agoGreat people who cut through the jargon and provide realistic, easy to understand strategies to all levels of business. I've dealt with many digital agencies and most try to 'dazzle' you with fancy t... read more
Victoria Wright2 years agoGreat work. James and the team do exactly what they say. When I ask a question they answer, They keep me in the loop and get results.
Brett Monaghan3 years ago -
I’m in the early stages of working with them, initially on my AdWords account. Am very pleased with level and manner of help provided.
Paul Mallison3 years agoWe have been working with The OnlineCo for nearly a year now and our experience has been great! The team at OnlineCo are professionals, results driven and proactive. They are always available to respo... read more
Ann Chan3 years agoThe team at the OnlineCo. What can I say ....................... They are awesome!! Four things spring to mind when I think of them. * Professional Service * Friendly guys * Patient with me ..... when... read more
Dave Ferguson3 years agoGreat team, professional service and great results! Online Co have performed wonders with our SEO campaign and they are an overall pleasure to deal with. Would highly recommend them to any business!
Chrissy M3 years ago -
Harrison (Harry) PARNWELL3 years ago 
Robert Costigan3 years agoVery professional outfit - They are are methodical in working through my SEO issues.
Tim Hart3 years agoThe best SEO in the market
Patrick Jacob3 years ago